A Gestão do Conhecimento aumentará a velocidade, a segurança e a organização no fluxo de informação e conhecimento dentro da sua empresa

Management of Knowledge Base

Managing documents and information is extremely important. Think about this: How much does an important piece of information that cannot be found cost?

Anyone working with documents and emails has certainly had the disagreeable experience of looking for and not finding that valuable information when you need it the most.

Many businesses lack planning and organization, which prevents their documents from being updated. It is a delicate situation for businesses with many employees, especially if they are spread about different regions of the country.

Centralization and Distribution of Information

Knowledge Base Management is a channel for sharing, disseminating, and distributing corporate information to your staff. It centralized information in the form of a knowledge base tool, where texts, documents, images, standards, FAQs, and other information are included.

Through the collaboration of various employees, your business will be able to balance accessible information and increase its business’s intellectual capital.

Quality of Management

An excellent tool for businesses involved in ISO recognition or in the process of being certified. With it, all important information is made available with flexibility, in accordance with the business’s internal standards.

With greater flexibility in management and quick transfer of data, it is possible to update large amounts of content.

It is worth noting that, with this tool’s agility, you can greatly reduce information loss by making content immediately available.

A High Quality and Secure Information Center

Creation of a knowledge base shared by your entire organization;

Facilitate the inclusion of content, classifying information, and, principally, locating contextualized data;

Ease of managing content due to a simple and standardized filing structure;

Increase the speed of access to information;

Reduce the number of errors and problems caused by out-of-date files;

Reduce response time for customers, partners, suppliers, and all other co-workers;

Distribute information about the standardization of processes and procedures adopted by your company;

Organize the dates and times of visits by customers, commitments, meetings, conferences, conventions, events...

Easily exchange information among all parties;

Data registered, organized, centralized, and securely stored.

Some mySuite images

Selecionando um árvore na gestão da informação mySuite

Filtrando pesquisa de empresas clientes mySuite

Alterando permissão dos operadores mySuite

1 2 3 4

Video Presentation

Vídeo do recurso de Gestão da Informação

Take Full Advantage of Our System

Web Call Center (SAC / CRM)

Complete solution for web-based support, with online support (chat), opening of tickets, creation of FAQs, making documents, customer’s complete file, support histories, and much more available.

Complete Information Management

Organize documents, standardize processes, speed up communications, organize and control tasks and pending matters, manage workflow (internal processes), send messages in a quick and practical way to all staff members, and much more. Contact us now for more free, no obligation information