What is mySuite?

MySuite is a collection of powerful web based tools designed to create quality customer relations and to speed up and organize corporate communications, both internally and externally. Our applications will boost organizational performance, increase productivity and improve profit margins. We provide support, hosting and version updates. There are no signup fees, no termination fee and no long term contract. You can upgrade, downgrade or cancel at any time.

And it's much cheaper than you think!


Live Chat Support:
An online tool that enables innovative, differentiated and fast real time contact with customers.


Customer Help Desk:
A ticket recording system that manages the flow of requests between a company and its customers.


Corporate Help Desk:
Similar to the Customer Help Desk, but used internally for providing support to employees.


Knowledge Manager:
A communication channel for sharing, disseminating and distributing corporate information among the members of an organization.


Job Manager:
An effective way to control, manage and track corporate tasks, with the option of grouping them into projects.


Messenger:
An instant messaging application developed to improve real time communication between employees.


Discussion Forum:
An online space where users can share and discuss information and opinions through a series of posts and replies.



Knowledge management is the process of capturing and sharing a community’s collective expertise to fulfill its mission, it takes advantage of an organization’s most valuable asset, the collective expertise of its employees and partners.

Knowledge management acts something like a library in that it provides a repository for written information on a given subject, but it also tries to make available to the organization as a whole the individual knowledge that is in people's heads. This knowledge may be the most valuable of all because it is put in context and it is frequently more extensive and up-to-date and, therefore, more useful for decision-making. In short, knowledge management helps ensure that the right information gets to the right people at the right time to make the right decisions.

A great deal of knowledge can be generated when everyone collaborates. Time and other resources are wasted every time employees have to learn something through trial and error, working in isolation. When people share expertise fully and openly, the sum is greater than the parts.

Besides all of these advantages, the modular structure of our software offers your company the freedom to choose, and pay for, only what it really needs. All of our modules are web-based and simple to set up and maintain and other mySuite modules can be added or removed at any time to meet your requirements.


• Produce and conserve intellectual property assets
• Increase revenue and lower operating costs
• Improve decision-making while reducing risk
• Lift productivity and efficiency by speeding innovation
• Unleash new ideas and creativity
• Help create a more adaptive, responsive, dynamic and flexible organization
• Anticipate and better prepare for the future
• Improve and accelerate learning
• Enhance team collaboration and coordination
• Maximize the organization's use of available collective wisdom and improve the flow of knowledge
• Improve the ability of the organization to manage change
• In general, be better able to create, capture, share, protect and disseminate knowledge and intellectual capital
• Web-based interface accessible from any computer with an internet connection
• Seamless integration into your existing network environment
• There is no need to reorganize your infrastructure
• The data is hosted in a Secure Data Center for increased security
• You do not have to worry about open networks security flaws such as viruses, worms and other threats






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