Live Chat Support: An online tool that enables innovative, differentiated and fast real time contact with customers. Customer Help Desk: A ticket recording system that manages the flow of requests between a company and its customers. Corporate Help Desk: Similar to the Customer Help Desk, but used internally for providing support to employees. Knowledge Manager: A communication channel for sharing, disseminating and distributing corporate information among the members of an organization. Job Manager: An effective way to control, manage and track corporate tasks, with the option of grouping them into projects. Messenger: An instant messaging application developed to improve real time communication between employees. Discussion Forum: An online space where users can share and discuss information and opinions through a series of posts and replies.

Our messenger module is a web-based instant messaging application that allows an employee to communicate with another in real time over the Internet, regardless of where they are. Efficient communications between members of a work team is essential and generates superior results. With our messenger employees can contact each other instantly without needing to leave their workspace. It is possible to talk to internal staff, communicate between head offices and subsidiaries or even access the communicator on demand from any computer with a connection to the internet because the software is web-based and does not have to be installed in the computers that are running it. This is particularly interesting for business men that need to exchange information quickly and efficiently while travelling. The messenger module is also the perfect tool for businessmen and entrepreneurs who use the home office, since it allows for constant contact without the high costs and other disadvantages of telephone calls. Popular messengers such as MSN, ICQ and Google Talk are not professional communications tools and can severely decrease user productivity due to the fact that they are not limited to the business environment, allowing for the misuse of the programs. Besides all of these advantages, the modular structure of our software offers your company the freedom to choose, and pay for, only what it really needs. All of our modules are web-based and simple to set up and maintain and other mySuite modules can be added or removed at any time to meet your requirements. • Fast, comprehensible and extremely convenient • Very safe and simple to use • A Scraps module to send scraps and attached files is also provided • Added users become available immediately for all other users, there is no need to update your contact list • Previous messages are recorded and can be easily accessed during a chat • History is kept on the server side and thus users will never lose their messages • The full history and statistics can be accessed by the system administrator • Uses RTMP (Real Time Message Protocol) for improved speed • Web-based interface accessible from any computer with an internet connection • Seamless integration into your existing network environment • There is no need to reorganize your infrastructure • The data is hosted in a Secure Data Center for increased security • You don't have to worry about open networks security flaws such as viruses, worms and other threats