Live Chat Support: An online tool that enables innovative, differentiated and fast real time contact with customers. Customer Help Desk: A ticket recording system that manages the flow of requests between a company and its customers. Corporate Help Desk: Similar to the Customer Help Desk, but used internally for providing support to employees. Knowledge Manager: A communication channel for sharing, disseminating and distributing corporate information among the members of an organization. Job Manager: An effective way to control, manage and track corporate tasks, with the option of grouping them into projects. Messenger: An instant messaging application developed to improve real time communication between employees. Discussion Forum: An online space where users can share and discuss information and opinions through a series of posts and replies.

The job manager module is a comprehensive job management, workflow and time tracking solution that delivers both operational information and the ability to monitor corporate productivity and efficiency from a single reliable source. With this tool it is possible to organize, plan, and delegate jobs and tasks while using the timeline to have an overview of company activity. Furthermore jobs and tasks can be grouped into separate projects and handed down to a particular division or workgroup, organizing the workload and making it easier to manage complex jobs and achieve a specific goal. All the activity within the job manager can be accessed on demand from any computer with an internet connection allowing you to manage your company remotely when necessary. All the information collected by our job manager is stored in a secure data center and allows you to measure and analyze your company performance so that you can streamline to promote efficiency and consequently improve profit margins. Besides all of these advantages, the modular structure of our software offers your company the freedom to choose, and pay for, only what it really needs. All of our modules are web-based and simple to set up and maintain and other mySuite modules can be added or removed at any time to meet your requirements. • Increase revenue and lower operating costs • Organize the work load so you can see the true resource allocation • Alert your operatives immediately about jobs • Lift productivity and efficiency • Help create a more adaptive, responsive, dynamic and flexible organization • Better prepare for, and anticipate, the future • Enhance team collaboration and coordination • Reduce administration and give managers control of the business • Improve the ability of the organization to manage change • Have better knowledge transfer occur in the execution of projects • No more dependency on phones, intercoms and other inefficient internal communication devices • Access online from anywhere, not just in the office • Web-based interface accessible from any computer with an internet connection • Seamless integration into your existing network environment • There is no need to reorganize your infrastructure • The data is hosted in a Secure Data Center for increased security • You do not have to worry about open networks security flaws such as viruses, worms and other threats